Sales Order Automation

Order receipt is arguably the most critical step in the sales process. Making order placement easy and reliable encourages clients to place orders with you and not your competitors. Eliminating errors at order placement  reduces costs and customer frustration. Streamlining the order placement and fulfilment process reduces manpower costs and increases customer satisfaction. When customers perform order entry, staff requirements are reduced and unsolicited and impulse orders increase. The overall effect is reduced cost of sale, increased sales volume and better margins.

Vision enhances the sales order cycle in a number of ways:

• Web-based order placement is simple and reliable
• Clients can create standing orders and order templates to speed order placement for recurring purchases
• Errors in orders are largely eliminated, since all order details including codes and pricing are validated as the orders are entered
• Elimination of errors reduces reships and all the staff effort incorrect orders creates
• Pricing is always right for every buyer, on every day for every purchase volume
• Sales order workflow ensures correct processing of orders and ready visibility of the order state for both clients and administrative staff
• Automation of sales order processing operations such as updates to inventory, fulfilment and financial systems speeds the fulfilment cycle
• The quotation facility of sales order management allows quotations to be appropriately managed and readily converted to orders
• Structured storage of order histories can be used for powerful sales analysis to identify purchasing trends
• Internal users can opt to use either browser or administration client for high-speed order entry
• Internal users can employ "impersonation" to enter orders on customer's behalf, ensuring consistent pricing and reliable capture of sales statistics
• The order fulfilment cycle and order histories are always available to your clients on the website
• Orders can be loaded via direct integration with external systems or manually uploaded online with user-definable formats
• Drop-ship style ordering is available for reseller networks to have orders delivered direct to your customer's customers
• Recurring order addresses for both your clients and your client's clients to facilitate order placement
• Online purchasing encourages new buying behaviours as clients respond to products seen on the website as they prepare their "usual" orders